This training is designed to provide important updates and insights into ParishSOFT systems, helping your parish stay informed and prepared for what’s ahead.
Topics Covered:
MFA Update Progress
- Review of implementation statistics and what it means for your parish.
ParishSOFT Accounting System Performance
- Overview of recent downtime and steps taken to improve system reliability.
- What to expect in the coming months, especially during month-end periods.
- Notification protocols for addressing performance issues effectively.
Deduplication Process
- Progress on deduplication efforts and how this impacts parish data accuracy.
Support Response Time Expectations
- Guidance on realistic timelines for resolving support inquiries, particularly during peak periods.
We’re pleased to share that representatives from ParishSOFT will be presenting during this session to provide updates, share their expertise, and address questions from attendees. This is a unique opportunity to hear directly from ParishSOFT and gain clarity on how these updates will impact your parish.
This session will also highlight how the Archdiocese is working with ParishSOFT to ensure that your concerns are heard and addressed. The Standards Program Manager, Mary Breault, will discuss the escalation process for performance issues and how we advocate on behalf of all ADSM parishes.
This is a valuable opportunity to stay informed, ask questions, and prepare for upcoming changes that will affect system performance and support.
